Shipping policy

SHIPPING

Solo offers Free Standard Shipping on U.S. orders*.

The cost of standard shipping will automatically be deducted at checkout for all eligible orders.

*Applies to U.S. delivery addresses in the 48 contiguous states only. Standard shipping rates apply for Hawaii and Alaska.

Solo web does not ship internationally.

Shipping Options

Solo uses FedEx for the shipment of all online orders. We offer the following shipping services:

•    FedEx Standard (delivers within 3-5 business days)
•    FedEx 2Day
•    FedEx Standard Overnight

APO/FPO orders need to be placed through our customer service department at 800-333-6292, Monday-Friday between 9am-5pm EST, or e-mail us customer-service@solo-ny.com.  P.O. Box orders are currently not accepted.

Order Status/Confirmation

Once your order has been submitted, an order confirmation e-mail will be sent. 

Order Processing

All orders ship from our Southern California warehouse; please allow 2 business days for your order to ship. Orders placed on a weekend or major U.S. holiday will ship within 2 business days beginning the following business day.

Tracking Your Order

Contained in your confirmation email, will be your order number. You will be able to track your order with this number.  

Please visit FedEx.com to track your order.

For additional information regarding shipping, please contact a Solo customer service representative at 800.333.6292, Monday-Friday between 9am-5pm EST, or e-mail us customer-service@solo-ny.com.